![]() Use the Hardware Repair & Battery usage & Charging support categories.īy installing and using the Apple Support app found in the iOS App Store.Ĭall contact Apple via the support numbers found in the link bekow. You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities. You will need to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have both your Apple iPad and Pencil diagnosed and options presented you. If you wish to re-pair the second-generation Apple Pencil, you just need to place it back on the magnetic charging strip. ![]() I really like the sleek form factor of the newer iPad Pro and being able to charge the pencil by magnetically attaching it, but Im worried about all the problems. If you want to re-pair the first-generation Apple Pencil, plug it back into the Lightning port on your iPad. From a cursory glance on Apples online store, the reviews on it are pretty divisive, and many of the reviews echo the complaints of the 2nd gen pencil failing after a week/month. You may need to replace or purchase another Pencil, as it maybe defective in some fashion. Tap the Info button to the right of Apple Pencil under My Devices. There's also the matter of compatibility with Apple Pencils only work with certain iPads (and not iPhones), and the second generation model only working with iPad Pros including the latest iPad. If still no joy and you cannot wait for replaceable tips in the mail, Then follow all of the troubleshooting tips in this Apple Website Webpage support article.Īlso, have you checked the tip of your Pencil lately?Īpple has a 4 pack of replacement tips for purchase. ![]() Apple Pencil (2nd generation) also allows you to change tools without setting it down, thanks to its. And it’s as easy and natural to use as a pencil. Make sure the tip of the Pencil is screwed on securely and snugly ( NOT TOO tight! ). Apple Pencil (2nd generation) delivers pixel-perfect precision and industry-leading low latency, making it great for drawing, sketching, coloring, taking notes, marking up PDFs, and more.
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